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Checkpoint 360°
The Profiles CheckPoint 360 Competency Feedback System is a multi-rater
feedback process that provides managers and leaders with an
opportunity to receive an evaluation of their job performance
from the people around them – their boss, their peers, and
the people whose work they supervise. From this feedback,
managers can compare the opinions of others with their own
perceptions, positively identify their strengths, and pinpoint
the areas of their job performance that could be improved.
This assessment process is concerned with a manager’s job performance
in eight skill clusters and 18 universal competencies, described as follows:
- Communication
- Listens to others
- Processes information
- Communicates effectively
- Leadership
- Instills trust
- Provides direction
- Delegates responsibility
- Adaptability
- Adjusts to circumstances
- Thinks creatively
- Relationships
- Builds personal relationships
- Facilitates team success
- Task Management
- Works efficiently
- Works competently
- Production
- Take action
- Achieves results
- Development of Others
- Cultivates individual talents
- Motivates successfully
- Personal Development
- Displays commitment
- Seeks improvement
The Process
Each participant completes an evaluation, a process that takes about 30 minutes. They
are guaranteed anonymity (except for the “Boss”) and urged to be honest and objective
in their responses. Participants may complete their assignments via the Internet and
results from all participants are compiled in a report that is returned to the manager.
Sample Reports
CheckPoint Reports have colourful graphs and charts as well
as narrative descriptions of the results to help the manager
read, understand, and effectively use the data for self-development.
The report has a special personal growth section that coaches
the manager and helps improve performance in development areas.
The CheckPoint 360 Competency Feedback System is an effective managerial development system that pays big
dividends in improved performance.
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